Getting your goods to you.
Thanks so much for your support! We work with a few different approaches for order fulfilment, so delivery and shipping may vary. Generally it falls into one of the following:
- Custom, limited edition pieces, sent by mail – These are pieces we'll be packaging up and sending to you. They'll be sent from Victoria, BC Canada, packaged in compostable material and sent via Canada Post.
- Custom, limited edition pieces, local delivery – If you live locally and would prefer your order to be delivered directly, let us know. We're happy to help with this. We'd love to deliver with a smile and say hello!
- Custom pieces, prepared and delivered by our fulfilment partner – These are pieces that are printed or prepared on demand and sent directly to you via our fulfilment partners in Eastern Canada. The exact packaging approaches and delivery will vary.
As this is our first time diving into the world of delivery, we're anticipating some tweaks as we go, and we thank you for your patience as we get these items up and running!
Our aim is always to provide the best balance of reasonable pricing and delivery speed. If you have any concerns with the experience from end to end, we encourage you to share with us. Do not hesitate to reach out at any time.